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Phone 1800 813 022  Fax 1800 813 026

Opening a Credit Account

We welcome applications from schools, colleges, resource centres, CEO's, parishes, church organisations, and other organisations to open a credit account with us.

If you are a Piety Stall, St Vincent de Paul Centre or other retail outlet we issue 30 day accounts with monthly statements. Please contact us to discuss if you are eligible for our wholesale discounts and for our Terms and Conditions for retail customers.

 

Contact us:

Phone: 1800 813 022 Fax: 1800 813 026 or Email to: carrickfamilybooks@bigpond.com

Postal Address

Carrick Family Bookshop
53 Monkittee Street
Braidwood NSW 2622

 

How to Use this Web Site if you are an account customer

This website is provided to display the range, prices and availability of our products.

If you are an existing account holder or a new account holder it is best when ordering, that you choose the offline button at the checkout to process your order on our website, or download our order form or submit your own order form and return the completed order to us via the above contacts.

If you select this method of ordering you will be issued with a warehouse generated invoice and will be afforded all of your usual 30 day account paying discounts.

However, if you choose to go through the checkout your invoice will be website generated and you may miss out on discounts and special offers.

 

How Orders are Dispatched to Account Customers

The usual method of dispatch to account holders is to send your goods with an invoice to be paid at the end of 30 days. Monthly statements are issued at the end of each month.

If you prefer to pay by credit card you still can do this when submitting your order by phoning or faxing your details to us. Please do not submit credit card details to the email address.

 

Postage Costs

If you choose the offline button at the checkout or phone/fax or email your order you will be charged our

e-parcel rates for your order. These are based on weight and location and are competitive cost effective rates which can be as low as $6.50 for an order below 500gms in weight depending on your postcode.

Postage rates charged on the website through the checkout option are $10 for orders $50 or less and $15 for orders over $50.00. However, this does not apply to large, heavy or bulky website orders, in which case we would contact you regarding postage costs.

 

How to Order Using Our Website

An order for items can be placed through this website by clicking on the required title under the Departments Field to the left side of the menu.

This will then bring up the Categories for this Department on the centre of screen.

Click on the category you need and scroll through the products list.

When you have made your selection(s) and added them to the cart proceed to the checkout.

At the checkout choose the offline order button to receive your usual discounts.

At the information page please be sure to fill in all of your required fields. If you experience difficulties please contact us through the above channels.

Be certain to include any order comments such as URGENT ORDERS or special delivery details etc in the shipping instructions/comments box.

We try to keep the availability up to date but during busy times items can sell out quickly so it might be a good idea to contact us regarding availability at the time of your order.

If an item is out of stock please contact us to find out when it will become available. As some stock items are continually coming in from our distributors and some may need to be ordered from overseas suppliers. Please be aware that some overseas suppliers may take some time to provide us with their stock.

 

Mailing List

Be sure to join our mailing list to keep up to date with our latest news and special offers.

You can enter your details by clicking on the Mailing List on the top menu bar.