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Phone 1800 813 022  Fax 1800 813 026

Privacy Policy

Carrick Family Bookshop Privacy Policy

This policy explains how Carrick Family Bookshop uses and protects information that you supply when using this website.

Note: If you are less than 18 years of age please do not submit any user information.

Carrick Family Bookshop regards customer privacy as an important part of our relationship with you our customer. The following privacy policy applies to all Carrick Family Bookshop users and conforms to Internet privacy standards.

By using our website, you consent to the collection and use of your personal information by Carrick Family Bookshop as explained below.

If you have questions or concerns regarding this statement, you should first contact Carrick Family Bookshop at Ph:1800 813 022.

Please note that Carrick Family Bookshop reviews and updates this Privacy Policy as needed without notice from time to time. Any modifications to our Privacy Policy in whole or in part will be effective immediately upon posting of the amended Privacy Policy on this web site.

Therefore, you should review the terms of this policy periodically to make sure that you are aware of how Carrick Family Bookshop collects and uses personal information.

  1. Collection of Information

You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include:

  • Registration data such as your name, delivery address, email address, contact phone number, title etc.

  • We may also collect other information relevant to customer surveys and/or offers.

  • Information collected by Carrick Family Bookshop may also be collected via correspondence from you or your company/organisation. This may be via telephone, email, mail, and fax, directly through our website or customer survey and/or offers.

  • If you use a pseudonym when dealing with us or you do not provide identifiable information we may not be able to provide you with any or all of our services as requested.

  • All information may also be collected and stored, particularly in regard to sales, marketing, support and accounts.

If you wish to remain anonymous when using this website do not sign into it or provide any information that might identify you.

  1. Use of Collected information

Any details collected from Carrick Family Bookshop customers are required for the purposes of:

  • Providing our products and services to you.

  • Our internal management needs such as internal record keeping for accounts information, invoicing, monthly statements, etc.

  • Our marketing activities such as promotional emails or mail about new products, special offers, market research.

  • If at any time you do not wish to receive such correspondence please request to be removed from any mailing lists by emailing carrickfamilybooks@bigpond.com or telephoning 1800 813 022.

  • Improving our services and products to you by responding to comments or inquiries that you submit to us.

  • Customise our web site to suit your needs and interests.

  • Any use which is required by law.

  1. Disclosure of Personal or Company/Organisation Information

Carrick Family Bookshop may disclose your information provided to us for the purposes of:

  • To third-parties we ordinarily engage for the above purposes such as providing essential services on our site or for our business processes. We may share your details as necessary for the third parties to provide that service to you.

  • Any person or entity to which you have consented to Carrick Family Bookshop disclosing your information to.

  • Any person or entity to which we are required to disclose your information in accordance with the law.

You will be notified when your personal information is collected by any third party that is not our agent/service provider or supplier of goods, so you can make an informed choice as to whether or not to share your information with that party.

Carrick Family Bookshop does not share any information with third parties for any unknown or unrelated uses.

  1. Accuracy and Security

When transmitting personal information from your computer to the Carrick Family Bookshop web site, you must understand that the transmission of this information over the internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Carrick Family Bookshop will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

The accuracy and security of user information is important to us. Currently, you may review and request updates to your user information retained by contacting carrickfamilybooks@bigpond.com or telephoning 1800 813 022. Carrick Family Bookshop is concerned with the security of your user information and is committed to taking reasonable steps to protect it from unauthorised access and use of that personal information. When you enter sensitive data such as credit card numbers on our web site, we encrypt that information. When credit card details are collected, we pass them on in order to be processed as required. We never permanently store complete credit card details. All credit card details held by us at this time are password secured.

Carrick Family Bookshop has put in place the appropriate physical, electronic and managerial policies and procedures to safeguard and secure the information we collect online.

  1. Links to other Web Sites

From time to time our website may contain Links to other web sites of interest. These links are external entities and are not covered by Carrick Family Bookshop Privacy Policy. The terms and conditions set out in this Privacy Policy only cover the domain name of www.carricks.com.au. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our Privacy Policy statement.

  1. Legal Authorisation Required by Law

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our right and/or comply with a judicial proceeding, court order, or legal process served on our web site.